Privacy Policy

We ask for personal information so you can use our website, receive support regarding inquiries to us, and communicate with us about our ministry and activities. We collect the following personal information when you engage with us.

When you choose to provide personal information as part of using our websites:

• Name and contact information
• Details of requests and inquiries you make, together with any additional information necessary to t respond to your inquiries
• Any additional information relating to you that you provide to us directly through our website or by other means such as over the phone, via email, or via “contact us” forms
• Information you submit when registering for a course or training, webinar, or to attend an event in person or online
• Social media handles, content, and other information that you post to our social media pages or tag us on your social media pages, and information we obtain from third-party social media services (e.g., Facebook)
• Any additional personal information you provide to us, or authorize us to collect, as part of your interaction with TCC

When you [register for a course, event, or training] through TCC or our partners, affiliates, and subsidiaries, or when you make a donation to the ministry:

• Billing information (e.g., credit card details)
• Contact information such as your address
• Donation and registration history

When you interact with our websites, we obtain certain information by automated means, such as cookies, web server logs, web beacons, and other technologies. A “cookie” is a small text file that websites send to a visitor’s computer or other Internet-connected devices to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag, or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server.

We use these automated technologies to collect information about your equipment, devices, internet connection, browsing actions, and usage patterns. The information we obtain in this manner may include your IP address, identifiers associated with your devices, types of devices connected to our services, web browser characteristics, browsing history, device characteristics, language preferences, referring/exit pages, clickstream data, and dates and times of visits to our websites. We may also obtain information about how you interact with our websites, such as features and pages you visit, search queries, and download errors.

These technologies help us (1) remember your information so you will not have to re-enter it; (2) track and understand how you use and interact with our products and services; (3) tailor the products and services around your preferences; (4) measure the usability of our products and services and the effectiveness of our communications; and (5) otherwise manage and enhance our products and services. Most web browsers are initially set up to accept cookies. You have the option of disabling or refusing cookies at any time in your browser preferences. For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your mobile device. However, note that some parts of our websites will not function properly or may be considerably slower if you refuse cookies. For example, without cookies, you will not be able to set personalized preferences, and/or may have difficulty completing transactions.

We honor the Global Privacy Control opt-out signal. For information about GPC, please visit: https://globalprivacycontrol.org/

Because there is not yet a consensus on how companies should respond to web browser-based do-not-track (“DNT”) mechanisms, we do not respond to web browser-based DNT signals at this time. Please note that not all tracking will stop even if you delete cookies. For information about Do Not Track, please visit: https://allaboutdnt.com/

TCC collects personal information reasonably necessary to carry out our ministry, to assess and manage our website users’ needs, and serve the needs of the ministry and the ministry’s digital assets. We may also collect information to fulfill administrative functions associated with these services, for example billing, entering into contracts with you and/or third parties and managing communications with users.

The purposes for which TCC usually collects and uses personal information may include:

• To deliver the information or materials you requested;
• To present our websites and their contents and services to you;
• To provide you information and marketing about courses, events, and training;
• To process your donations and registration fees;
• To record statistical data for analysis of how our websites are used;
• To improve our services to you, as well as for training and quality purposes;
• Responding to requests, questions, complaints, and other general inquiries;
• Researching, developing and expanding our services;
• At your direction and with your consent;
• For quality control and administration and assisting us to develop new and improved products and services;
• To recruit interns, staff, and employees;
• To comply with any requirement of any applicable statute, regulation, or rule;
• To prevent or detect abuse of our services or any of our rights (and attempts to do so), and to enforce or apply our Privacy Policy and/or any other agreement, and to protect our (or others’) property or rights.

We may use your personal information for other purposes explained at the time of collection or otherwise as set out in this Privacy Policy.

We may disclose your personal information for our business purposes as follows:

• Within our company and with our affiliates;
• With service providers that perform services on our behalf, including for the purposes of operating our website, assisting us to perform business functions, analyzing data, handling billing and payments, and facilitating service to our users;
• With professional services such as legal advisors, accountants, and consultants;
• With selected partners; and
• With other parties with your consent and at your direction.

We reserve the right to disclose your personal information as required by law, when we believe disclosure is necessary or appropriate to comply with a regulatory requirement, judicial proceeding, court order, government request, or legal process served on us, or to protect the safety, rights, or property of our customers, the public, us or others.

We may disclose your personal information for other purposes explained at the time of collection or otherwise as set out in this Privacy Policy.

We reserve the right to transfer the information we maintain in the event we sell or transfer all or a portion of our ministry or assets. If we engage in such a sale or transfer, we will make reasonable efforts to direct the recipient to use your personal information in a manner that is consistent with this Privacy Policy. After such a sale or transfer, you may contact the recipient with any inquiries concerning the recipient’s privacy practices.

We do not sell your personal information or transfer personal information to third parties to use for their own benefit; however, we allow certain companies to place tracking technologies like cookies on our websites. Those companies receive information about your interaction with our websites that is associated with your browser or device and may use that data to serve you relevant ads on our websites or others. Except for this kind of disclosure, we do not “sell” any of your information within the meaning of applicable law.

In order to respond to user inquiries, we retain registration data relating to events, training, and courses in perpetuity. We retain other personal data for as long as is necessary for the processing purpose(s) for which the data was collected, and any other permissible, related purpose. When we no longer need the personal information we collect, we either anonymize the information upon your request or securely destroy the information, unless we are legally required to retain it.

To stop receiving our email communications, you may click the “Unsubscribe” link in any promotional email you receive from us, or you can email us directly at unsubscribe@ec2-54-213-216-246.us-west-2.compute.amazonaws.com. We may also provide additional methods for you to opt-out of having your personal information used or disclosed for promotional and marketing purposes.

Please note, even if you opt-out of receiving promotional communications, we retain the right to send you non-marketing communications such as correspondence about your existing relationship with us, payment receipts, or notifying you of updates to our Privacy Policy or Terms & Conditions.

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. This section provides information to those persons as a supplement to the information generally provided in this Privacy Policy.

If you reside in California, you may have certain additional rights regarding your “personal information” as defined under the California Consumer Privacy Act of 2018 (CCPA) or otherwise. This section of our Privacy Policy supplements the information provided elsewhere in our Privacy Policy.

In addition, California consumers may have the following rights under the CCPA:

• To request that we disclose what information we collect, use, or disclose about you
• To know the specific pieces of information we hold about you
• To request the deletion of your personal information, with some exceptions
• To opt out of the sale or sharing of your personal information, as defined by applicable law

To exercise your rights under the CCPA, you may email us at the email addresses shown below in “Contact us” or call us at 1-877-322-5527.

Colorado, Connecticut, Virginia, and Utah each provide their state residents with rights to:

• Confirm whether we process their personal information.
• Access and delete certain personal information.
• Data portability.
• Opt-out of personal data processing for targeted advertising and sales.

Colorado, Connecticut, and Virginia also provide their state residents with rights to:

• Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose.
• Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise any of these rights please contact us via any of the methods listed below in “Contact us.”

We maintain administrative, technical and physical safeguards designed to protect personal information we maintain against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

Despite such efforts, however, please note that no organization can fully eliminate risks or guarantee the security of personal information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of information about you at any time, and we bear no liability for uses or disclosures of personal information or other data arising in connection with the theft of the information or other malicious actions.

Our websites may contain links or references to, or material or services supplied by, third party websites. These websites are outside of our control, and the privacy policies of these sites may differ from our own. Please be aware that we have no control over these third-party websites and our Privacy Policy does not apply to such websites. We encourage you to check the terms of use and privacy policies of such websites before disclosing any personal information via such websites.

We are organized and resident in the United States, and the websites are operated in the United States. Your personal information will be stored and processed on servers in the United States and other countries, and those countries may not provide the same level of data protection as the laws in your country. We will treat your personal information in accordance with the applicable laws of the United States and this Privacy Policy. If you access the websites from outside the United States, you do so at your own risk.

TCC may amend this Privacy Policy from time to time, with or without notice to you. We recommend that you visit our website regularly to keep up to date with any changes. The date this Privacy Policy was last updated is at the bottom of this page.

Our websites are not intended for children under 13, and we do not knowingly collect any information from children under 13. If you believe that we have inadvertently collected personal information from a child under 13, please contact us using any of the below methods so that we can delete that child’s information.

You can contact us as follows to exercise your rights under this Privacy Policy or with questions about it:

EMAIL

privacy@ec2-54-213-216-246.us-west-2.compute.amazonaws.com

ADDRESS

8675 Explorer Dr #110, Colorado Springs, CO 80920

TOLL-FREE NUMBER

1-877-322-5527

Date Last Updated: June 2023